Carpetright - HR 213099-Edit-Edit

Our Application Process

Your dream career with the UK’s #1 retailer of flooring and beds is closer than you think. Simply search our available roles, fill out your profile, and submit your application to start your journey towards becoming one of our proud faces. Here’s how:

  • Step 1

    Step 1

    Once you’ve found the right vacancy for you, register your account, and fill in your personal details to complete your profile on our Careers Hub. You’ll also need to upload your CV. The whole process generally takes around 10-15 minutes.

  • Step 2

    Step 2

    You’ll need to answer some key questions relevant to the position you’re applying for. These are designed to ensure that the role is the right fit for you and your circumstances. If you’re applying for a role in retail, you may also need to complete an online scenario based test.

  • Step 3

    Step 3

    At this stage, if we’ve determined that you look like a good match for the position, we’ll arrange a call with a member of our team to talk through your application, find out a bit more about you and give you the opportunity to find out more about the role. If you’re successful following this, we’ll be in touch to arrange an interview, either at the location of the role you have applied for or via Microsoft Teams.

Top Tips

What are we really looking for in our candidates and how do you secure a role with the best in the retail business? Read our top tips to find out how you can sail through the application and interview process and land your dream job at Carpetright.

  • Polish your CV

    Polish your CV

    An up-to-date, well-presented CV can go a long way. Make sure yours has been fully proof-read and spell-checked, and details all the most relevant, standout information about your experience and skills.

  • Check your answers

    Check your answers

     Read through the application questions carefully and thoroughly and take your time when answering them to ensure you provide the best, most accurate answers. Ensure any information you have provided is accurate – including details of previous employment.

  • Be honest and accurate

    Be honest and accurate

    Ensure that you have provided accurate contact details (using a professional email address) and that all of the information you submit is accurate. This should include your dates of employment, as we reference-check everyone we make a job offer to. Also be sure to check that the role location and any transport links are practical for you.

  • Keep an eye out

    Keep an eye out

    Double check everything once more before submitting your application. Then, once you’ve applied, be sure to check your emails regularly, including your junk folder – we’ll always alert candidates to interviews and job offers by email initially.

  • Swat up

    Swat up

    Before your interview, make sure you have researched our company, history, and industry. Be prepared to showcase your experience and demonstrate what you could bring to the role that no one else could and think about real life examples that you can talk about. Also be ready to talk to us about any gaps you might have in your work history.

  • Be smart, and sharp

    Be smart, and sharp

    Arrive on time, and dress smart. Be sure to show a confident, assertive attitude and use positive body language. Keep upbeat and try not to speak too negatively about past employers. Maintain eye-contact with your interviewer throughout the interview and try to close the interview on a high note!


Finding and applying for that perfect role can feel a little daunting at first. We’ve listed answers to some of our most frequently asked questions below to help make the process that bit easier.

  • You can find a ‘Register for alerts’ button on most pages on our careers website. Once selected, you can login into your account and set your preferences – this can be done by job type, region, location and type of contract. If you haven’t got an account, you’ll be able to create one on this page.

  • This is possible, but you should think carefully about the type of role that will suit you and your goals, and only apply for appropriate vacancies. If you’re interested in applying for a retail job role, try taking our retail quiz for In-Store Customer Advisor, In-Home Customer Advisor, Deputy Manager or Store Manager to see if you’re well placed for that role.

  • If you are looking for opportunities near you and a store is not appearing in the dropdown list it means that there are currently no vacancies available for that store. If you’ve enabled job alerts as detailed above, you’ll be emailed once an appropriate vacancy goes live.

  • If you’re interested in joining Carpetright, all vacancies for our new stores, both full and part-time will be advertised via our Careers Hub.

    If the new store is not yet listed, it may be because we are still finalising the opening details.

  • Our system will be sending you emails in the background, so this might just be informing you that you can progress to the next stage. If there are any stages you have not yet completed, you’ll need to do so before you can submit your completed application.

  • You can monitor the progress of your application by logging into your account. Any outcomes will be issued via email, so be sure you have the correct email address listed in your Careers Hub account. Also keep an eye on your junk mail folder just in case anything lands in there.

  • Due to the volume of applications we receive we’re only able to offer individual feedback to candidates that have reached the interview stage.

  • If you’re invited to an interview, a number of time slots will be added to your profile. These options are available on a first-come-first-served basis, so you should try to choose a slot as soon as possible.

  • Expect to tell us why you want the job, why you’re leaving any current position, and what your strengths and areas for development are. Be prepared to address any gaps you might have in your experience or career history. It may also be beneficial to learn how to respond to competency-based questions (we base ours on the STAR model).

  • Don’t rush your application, and avoid applying for jobs where the salary, location or conditions are not suitable. Once you have an interview – make sure you arrive on time (or ideally, slightly ahead of time) and if something comes up and you’re going to be late or not be there at all – let us know!

  • We don’t have anything specifically in place as standard but we will be happy to make reasonable adjustments on a case-by-case basis.

  • Right to Work documents are legally required from all candidates to provide evidence of their entitlement to work in the UK. These documents will be checked and verified by the person conducting your interview. Failure to provide satisfactory evidence of your right to work in the UK will prevent your application progressing.

    It is Carpetright’s legal obligation to ensure that anyone we are looking to employ is legally entitled to work in the UK before their employment begins.

    For more information on what documents are required, please follow this link to the Government Website:

  • We will let you know if we have added you to one of our talent pools for future consideration. If we haven’t told you this, then you can set up a job alert from within your Careers Hub profile and we’ll email you as soon as a matching role is posted.

  • Currently, we are only able to accept CVs attached directly to applications for existing vacancies. You can find all our opportunities in our Careers Hub, or you can register for alerts as detailed above.

  • We don’t offer a graduate scheme at the moment, however this may change in the future. If this changes, our website will be updated with further information.

  • Please refer to the application process section on our website for more information.

  • We are sorry to say that you have not reached the minimum criteria required in our automated screening. This could be around the hours of work or in some instances things like the requirement to hold a driving licence. Alternatively, it could be around the way you have answered the scenario based questions – have another read through your answers: what would you change if you were to put yourself in our customers’ shoes and see things from their perspective?

  • For stores roles head over to where you’ll be able to locate the store’s address and contact number.

    For head office or distribution centre roles please contact your recruiter or the hiring manager who arranged your interview.

  • From your Careers Hub profile page, log in and open up ‘settings’ on the top right of the page. You will then be able to change your account settings and password

    If you’ve forgotten your password, you can request a reset from the Careers Hub log in page.

  • Email and ask them to delete your account. They will do everything for you and send you confirmation once it has been deleted.

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