Innovations. Operations. Progression.

Carpetright - HR11749-Edit-Edit Innovations. Operations. Progression.

Our Head Office Roles

From merchandising to product concept development, there is a career path for everyone at our modern Head Office in Purfleet, Essex– the proud home of our store support roles. Here our colleagues enjoy outstanding facilities and endless opportunities to learn and progress. Explore the latest positions within our proud teams below.



As the UK’s largest retailer of carpets, flooring and beds, it’s imperative that we know how to excite and inspire our customers, so they return to us time and time again. Join our talented and dynamic Marketing team and you’ll help to keep our brand identity alive inside and outside of our retail stores. You’ll be part of a team that is passionate about creating engaging and innovative communications solutions that resonate with the customer at every part of their journey. This is a hugely agile team with a diverse range of skills- from designing and producing branded materials in house, to managing the external agencies we work with and driving footfall into our stores and online. You’ll have a real impact on our Marketing strategy, all as part of a team that’s bursting with ideas, creativity and fun.

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It’s not all number-crunching in the finance department at Carpetright. They’re here to help and support each area of the business, ensuring they have the data to make good decisions, manage their budgets and pay-out suppliers. And most importantly, they’re the guardians of the business’s cash. We’re right up there with the latest financial systems, as well as analytics (Power BI). Our training and apprenticeship programmes also keep our team up to speed, and on form.

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A growing business needs the infrastructure, market-leading systems and software in place to support it. That’s where the IT team comes in. Whether you’re part of the Service Desk team handling day-to-day technical queries or a Developer writing code, you’ll be part of a team that works with agility and flexibility. Depending on your role, you’ll thrive at juggling lots of projects, taking a creative approach to business modernisation and be able to drive efficiencies with technical know-how.

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Buying and Merchandising

Working within our Buying and Merchandising team, you will have the opportunity to source and showcase the best products in the market. Whether you’re discovering the next global trend or building great relationships with our suppliers, our Buyers ensure we can offer our customers a product range that is right up their street. With an ever-changing retail landscape, our Merchandisers use every opportunity to ensure our products work for us, as well as our customers.

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Digital Omnichannel

We’re much more than just our retail stores these days, which is why our Digital team is so important. Using tech to create seamless customer experiences and making sure we’re right where our customers want us to be in the virtual world, our digital team is helping us change for the future. Working alongside a hugely talented team, you’ll have the opportunity to come up with ever more innovative ways to promote our brand, future-proof the business and stay one step ahead of the competition.

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Retail Operations

Our Retail Operations teams play a vital role in ensuring our customers have the very best shopping experience. They do this by making our store operations run smoothly, enabling our store teams to spend as much time assisting our customers as possible. Working as part of this team, you’ll have to respond quickly and flexibly to the changing needs of the business. You should be proactive, and able to deliver efficient solutions that help bring our customers’ home transformations to life. This is the engine room behind what goes on in our stores. This teams thrives on getting things done, working at pace, and working collaboratively.

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HR and Training

It’s not just our customers that we want to keep smiling. It’s our people too. They’ve made us what we are today; the UK’s largest retailer of carpets, flooring, and beds for over 30 years. Made up of many different areas of expertise – from Talent Acquisition to Admin/Payroll, Learning and Development, Employee Relations, and HR Business Partners – we’re one big team who work together to make sure everyone has access to the tools, advice, development and support they need to thrive at Carpetright. As an employer of choice, we want to create an environment where colleagues have a fantastic experience and want to stay. But wherever you join us, you’ll have a real impact on the continued development not just of our people, but our business too.

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Contact Centre

We put our customers at the heart of all we do. And nowhere is this truer than in our dedicated Contact Centre. Join this team of chatterboxes; they’re lively and energetic people, and you’ll use your passion and personality to deliver exceptional levels of customer service. Identifying and solving problems. Answering queries. Selling products and services. As part of a supportive, fun-loving team, our Contact Centre colleagues focus on having great conversations with customers.

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About Purfleet

There are many perks on offer here at Purfleet. From our excellent subsidised canteen (which starts nice and early for a full fry up, if that’s your style!) to our outstanding staff facilities – including free onsite parking, showers, games room, and communal breakout areas. Not to mention the numerous opportunities to grow and develop.  But it’s the diverse range of colleagues who really make it special and add the personality to life at Purfleet.  And it’s not all work and no play! There’s usually something happening with different cultural celebrations, an inter-department monthly quiz, and bake-offs to name a few.